Privacy Policy for thevoyagertoys.com

1. Introduction
Welcome to thevoyagertoys.com (“we,” “our,” or “us”). We operate the website thevoyagertoys.com (the “Site”). Your privacy is critically important to us. This Privacy Policy document outlines the types of information we collect from our visitors and users, how we use it, and your rights regarding that information. By accessing and using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
We collect several different types of information for various purposes to provide and improve our Site and services to you.

2.1 Personal Information: While using our Site, you may voluntarily provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Your name
  • Your email address
  • Shipping and billing address
  • Payment information (processed securely through our third-party payment processors)

2.2 Non-Personal Information: We automatically collect certain non-personally identifiable information when you visit our Site. This may include:

  • Your browser type and version
  • Your device type and operating system
  • The pages of our Site that you visit, the time and date of your visit, and the time spent on those pages
  • Unique device identifiers and other diagnostic data

2.3 Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files that are placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

3. How We Use Your Information
We use the collected information for various purposes:

  • To provide, operate, and maintain our Site
  • To process and fulfill your orders, including sending you order confirmations and updates
  • To communicate with you, including responding to your inquiries and providing customer support
  • To personalize your experience on our Site
  • To analyze how our Site is used so we can improve its functionality and content
  • To detect, prevent, and address technical issues or fraudulent activity
  • To comply with legal obligations

4. Legal Basis for Processing (For EU/UK Users)
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for collecting and using your information depends on the specific context in which we collect it:

  • Performance of a Contract: We need your personal data to fulfill our side of a transaction (e.g., processing your order and delivering your items).
  • Legitimate Interests: We process data for our legitimate business interests, such as improving our Site, marketing our products, and ensuring security. These interests are not overridden by your data protection rights.
  • Consent: In some cases, we may ask for your explicit consent to process your data, such as for sending you marketing communications where required by law.
  • Legal Compliance: We may need to process your data to comply with a legal obligation.

5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers only to the extent necessary for them to perform services on our behalf, under strict confidentiality obligations. These services include:

  • Payment processing
  • Order fulfillment and shipping
  • Website hosting and analytics
  • Customer service and email communication
    We require all such third parties to process your data in compliance with this Privacy Policy and applicable data protection laws. We may also disclose your information where required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

6. Data Security
The security of your information is important to us. We implement commercially reasonable and appropriate technical and organizational measures to protect the personal information we collect and process. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request correction of any information you believe is inaccurate or incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
    If you wish to exercise any of these rights, please contact us using the details at the end of this policy. We will respond to your request in accordance with applicable data protection laws. You also have the right to lodge a complaint with a supervisory authority.

8. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. For users in the EEA or UK, this includes ensuring appropriate safeguards are in place for such transfers, such as Standard Contractual Clauses.

9. Links to Other Websites
Our Site may contain links to external websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children’s Privacy
Our Site is not intended for use by individuals under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the dedicated contact form available on the website thevoyagertoys.com.